1. Information We Collect
We collect information directly from you when you submit an enquiry form, register for a course, or communicate with our counselors:
- Contact Details: Full name, phone number, email address, and physical campus location preference.
- Course Information: Selected learning track, batch schedule preference, and academic interests.
- Technical Metadata: IP address, device type, browser information, and referral sources to optimize your experience.
2. How We Use Your Information
We use the collected information exclusively to facilitate your academic journey and deliver quality services:
- To contact you regarding seminar bookings, course schedules, tuition fees, and admission details.
- To issue official ISO 9001:2015 verifiable graduation certificates.
- To provide continuous career placement, mentorship access, and internship opportunities.
- To prevent spam, secure our systems, and comply with Bangladeshi regulations.
3. Data Security & Storage
We maintain strict technical and organizational safeguards including encrypted HTTPS communication, PDO prepared statements against SQL injection, hashed credentials, and role-based administrative access to ensure your information remains confidential.
4. Third-Party Disclosures
We do not sell, rent, or trade your personal information. Relevant data is only shared with authorized payment gateways (e.g. SSLCOMMERZ, bKash, Nagad) to safely process your tuition payments, or with recruitment partners when you request active placement assistance.
5. Your Privacy Rights
You have the right to request access to the personal data we hold about you, request corrections, or ask for deletion of your enquiry records by reaching out to our support department.
6. Contact Our Privacy Team
If you have any questions or concerns regarding this policy, please write to us at info@creativeitinstitute.com or visit our Head Office at Momtaz Plaza, Dhanmondi, Dhaka.